Anxiety

...ba href=/anxiety/a/b over loosing control (20.6%).

The greatest internal challenge participants felt the company faced when considering BPO was management resistance (39.4%), followed by lack of internal metrics/goals (27.3%) and cultural issues (24.2%).

The three most important legal issues concerning BPO today according to those surveyed were: governance procedures (33.8%), business continuity (27.7%) and intellectual property rights (26.2%).

Again, this year, participants cited ability to offer transformational services in addition to operate capability as the most important criteria for selecting a BPO provider (45.6% last year and 47.2% this year).

Visit the Capgemini Web site for summary findings.

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...ba href=/anxiety/a/b for students taking SAT - Boston.com #articleAd, .padAll5, .padAll7, .padAll10, .padLeft5, .indent10, .fodorsIndent, .lighterIndent { height: 100%; } Today's Globe Opinion Magazine Education Science NECN Special reports Obituaries Traffic March 30, 2006 NEWTON, Mass.

-With the big test coming Saturday, the final SAT prep class was part strategy session, part pep rally.

Instructor Cary Wagner ran down the check list of things for students to remember: water, a watch, tissues, a sugary snack.Then he gave one last tip: try to relax.Of all the advice during the Kaplan course, that may prove the hardest to follow.

Big tests always are nerve-racking but that's especially true this year, with the high-strung world of college admissions buzzing in the wake of revelations that more than 4,000 SAT exams taken last October were given incorrectly low scores."There is sort of this fear - what if they score the tests wrong?

" said Alexandra Jiang, a high school junior, as she left class la...

...ba href=/anxiety/a/b for newspaper employees and readers for some time." The proceedings would be private, and neither party could appeal the arbitrator's decision.

In court documents filed Thursday, both parties said they would rather settle the matter privately than allow confidential and sensitive business and financial information to be aired in a public trial.

The Times has been trying to dissolve the joint-operating agreement with the P-I since April 2003, and has sought to invoke a clause in the contract that allows either paper to end the agreement if it suffers three consecutive years of losses.

Under the 1983 agreement, The Times handles circulation, printing and advertising for both newspapers in exchange for 60 percent of their joint profits.

As part of the arbitration proposal, the newspapers have asked King County Superior Court Judge Greg Canova to exclude the Committee For a Two-Newspaper Town.

The group, which intervened in the case, has largely argued on the P-I's side.

Calls to the committee and Phil Talmadge, its co-chairman, were not immediately returned Thursday.

In theory, a quick resolution of The Times' loss claims could speed the dissolution of the join-operating agreement and perhaps the closure of the P-I, which has no printing presses, advertising staff or circulation system of its own.

In its motion seeking binding arbitration, the companies said that, should The Times prevail, joint publication of the P-I could not cease no sooner than six months after the a...